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Intern (m/f) International Business Development / Global Customer Care

As of now we are looking for a motivated Intern (m/f) to support our International Operations team for a duration of 6 month. In this function, you will support the team in their daily business in our headquarters in Hamburg.  
 
This is your job:

International Stakeholder management: support the mytaxi countries in their daily questions and requests to the headquarters. Prepare the international weekly calls together with the IntOps team and take responsibility for customer care KPI reporting. 

Data and presentation Pro: analyze our data of the weekly performance with focus on the customer care figures and prepare performance overviews. Present in-depth slides and graphs to the international operations team.

Special projects: support global customer care with the maintenance and continuous improvement of KPI overviews. 

 
 
What you'll bring: 

  • You study Business, International Business, Business Intelligence, Mathematics or something similar
  • You are interested in commercial and strategic topics and have first experience in that field
  • You bring excellent analyzing skills - experience with the google suite (especially google sheets, slides and drive) is a must. Tableau, Desk, TalkDesk are a plus
  • You have excellent oral and written English skills
  • You are able to manage multiple stakeholders and complexity

 

About mytaxi

Design the future of mobility with us!

mytaxi was founded in June 2009 and was the world’s first taxi app that established a direct connection between a passenger and a taxi driver. With more than 10 million passengers and 100,000 drivers, mytaxi is the leading taxi e-hailing app in Europe.

Since September 2014, mytaxi has been part of Daimler Mobility Services GmbH (part of the Daimler Group). In July 2016, mytaxi announced a merger with Hailo, the leading taxi app in the UK and Ireland, an important step in becoming the leading taxi e-hailing app in Europe. Mytaxi works with more than 500 employees in 26 European offices and is available in more than 100 European cities. Eckart Diepenhorst is CEO of mytaxi.

Join a fun, global team of top engineers and seasoned entrepreneurs for the challenge of a lifetime. We strive to be passionate yet practical, driven but focused and visionary but humble. Our employees are routinely challenged to solve large-scale, highly complex technical problems. As a new "family member" you will be stretched, but will learn best practice at scale in our creative and fun environment!

What can we offer you?

  • The chance to bring in your own ideas
  • A strong team spirit
  • Excellent monetary benefits (a pension plan, a monthly mobility allowance for free taxi rides, subsidised public transport ticket)
  • Have your birthday off!

Please apply in English

 

 

We care for our people and always look for
new ways to engage them!

In all our locations you'll find further attractive perks such as free gym
access, pension plan, free fruit & drinks, afterwork events and many more.
Sounds good? Join the team!
 

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